Customer Service = In Person Branding
So often we think of customer service as a department we connect with when something has gone wrong, or we think of service provided in a restaurant, but customer service extends into every aspect of your business plan and operation. In this 90-minute class we'll discuss customer service as a brand proposition.
Learn to understand your customer/user base expectations, utilize every portion of your workforce as brand ambassadors and create a map for implementing positive changes across your business along with measurements that matter.
Classes are held in Ogden. Registered attendees will receive a confirmation email with additional details.